Contact information

Last updated: July 8, 2026

We'd Love to Hear From You

At Nurvio, real support matters as much as a great product. Whether you have a question about your order, our ingredients, how to use your drops, our policies, or you just want to say hello — our team is here to help.

The fastest way to reach us is through contact us page. Please include your order number (if you have one) so we can assist you as quickly as possible.

Response time: We aim to respond to all inquiries within 48 -72 hours.

We reply to messages in the order they're received. If you email us outside of support hours, over a weekend, or during a U.S. public holiday, we'll get back to you on the next business day.

Nutrova Group LLC (d/b/a Nurvio)

WHAT WE CAN HELP WITH

• Order status, tracking, and delivery questions
• Changes or issues with an order (please contact us as soon as possible)
• Returns, refunds, and our satisfaction guarantee (see our Return & Refund Policy)
• Product and ingredient questions
• Subscription or recurring-order management (if applicable)
• Questions about any of our policies
• General feedback or partnership inquiries

Please note: Our team can help with orders, products, and policies, but we cannot provide medical advice. Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. For any health questions, please consult a qualified healthcare professional.

ORDER & SHIPPING QUESTIONS

For the quickest help with an existing order, contact us through our contact us page with your order number and the email address used at checkout. You can also review our Shipping Policy and Return & Refund Policy for answers to common questions.

BUSINESS & LEGAL INQUIRIES

For legal or business matters, please see our Legal Notice, Terms of Service, and Privacy Policy, or contact us through the contact us page and we'll direct your inquiry appropriately.

We're grateful you're here, and we're committed to making your experience with Nurvio a great one.

— The Nurvio Team
getnurvio.com